The Short Version: 14 Days, Unopened and Unused, Full Refund
We want you to be happy with your purchase. But we also know that sometimes things just don't work out — wrong flavor, changed your mind, whatever the reason. Here's how returns work.
You've got 14 days from the date you receive your order to return any unopened and unused items for a full refund or exchange. The only thing we can't refund is the original shipping cost. That's it. No restocking fees, no hoops to jump through.
But here's the important part: don't just slap a label on the box and send it back. We need to send you a special return label first, because products sent back to our address without authorization can't be processed. So before you ship anything, reach out through our contact page and we'll get you sorted.
A few things worth mentioning:
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Items sold "as is" or on final sale can't be returned or refunded.
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If your order arrived damaged, snap a photo and send it our way. We'll make it right.
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We strongly recommend insuring your return shipment. Once it's in the mail, it's out of our hands, and we can't refund what we never receive.
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Due to carrier limitations, we're unable to process returns for orders shipped to Alaska or Hawaii.
Once we receive your return and verify it's in good condition, we'll process your refund to the original payment method. Depending on your bank, it might take a few business days to show up.
If you're unsure whether your item qualifies, just ask. We'd rather answer a quick question than have you frustrated with the process. Head over to the contact section on our website — we're pretty quick to respond.